As a CLUB Health & Fitness client, you may request that your monthly payments be “Frozen” and The CLUB may or may not allow the “Freeze.” When permitted, payments may only be frozen (1) time per contract year for a maximum term of (3) months. A Freeze Fee will apply to all months that are Frozen. The initial term shall be extended by the duration of the freeze period. You must submit a freeze request by end of business @ a minimum of 10 days before your bill date. The CLUB Freeze Policy may change from time to time.
Once your freeze is in effect, you will receive a separate email confirmation.
If approved, your freeze will go into effect for the month. If not approved, you will be contacted via e-mail as to why.
All accounts must be at a zero balance to be frozen. All past due accounts will need to be paid before a freeze request can be submitted.
We’re sorry that you are considering canceling your Membership and/or Personal Training contracts at The CLUB Health & Fitness. Another option is you may place your membership and/or PT contract on “Freeze.” To place your accounts on freeze please type a note in the Optional notes section above. These contracts may be cancelled at any time for any reason after the initial term has been met by giving a One Month notice. Membership and/or any other service agreements with The CLUB must be in good standing at time of “request to cancel” in order to be approved and processed. Membership cancellation: One Month notice must be given before the 1st or 15th of any month. PERSONAL TRAINING : These contracts may be cancelled at any time for any reason after the initial term has been met by giving a One Month notice. Membership and/or any other service agreements with The CLUB must be in good standing at time of “request to cancel” in order to be approved and processed. Membership cancellation: One Month notice must be given before the last bill date ( once term has been fulfilled). In term Buyer may cancel this contract at any time, provided Buyer’s account is in good status, by providing a One Month notice of cancellation, and paying a cancellation fee of $100 plus one final monthly payment. The $100 “buys” the client out of the rest of the contracted term..
If you choose to cancel you may submit this digital cancellation request form.
A CLUB Team member will contact you via e-mail within five (5) to ten (10) days to confirm your cancellation, the date your Initial Term expired or will expire, and your last dues payment date. If approved, request to cancel is subject to a One Month notice as per your agreement. The final payment will be for the full monthly fee, not a discounted or frozen amount.
FIND US AT
100 Prospect St,
Naugatuck, CT 06770
(475) 447-1047